Your satisfaction is our priority. If you're not completely satisfied with your purchase, we’re here to help.
Return Conditions:
Products can be returned within 7 days of delivery.
The item must be unused, in original condition, and in original packaging.
Buyer is responsible for return shipping (unless item is damaged or incorrect).
Refund Process:
Once we receive and inspect the returned product, we’ll notify you via email.
If approved, your refund will be processed within 5–7 business days to your original payment method.
Items NOT eligible for return:
Personal care items
Perishable or consumable goods
Items purchased during final clearance sales
To Request a Return:
Email us at najat.store23@gmail.com with your order number and reason for return.